FAQs

AGREEMENT: WHEN YOU PURCHASE FROM KERLYNE BEAUTY LLC YOU ARE AGREEING TO OUR POLICES AND PROCESSING TIME.

HOW LONG IS PROCESSING?

PROCESSING TIME IS 2-6 BUSINESS DAYS (EXCLUDING WEEKENDS AND HOLIDAYS)

HOW LONG IS SHIPPING?

SHIPPING DAYS ARE MONDAY/WEDNESDAY AND FRIDAY. 

DUE TO COVID-19 POSSIBLE DELAYS WITH USPS 2-14 BUSINESS DAYS. 

NOTE: IT DEPENDS ON WHICH SHIPPING OPTION YOU CHOOSE TO CHECKOUT.

MY ORDER SAYS DELIVERED, BUT IT'S NOT HERE, WHAT SHOULD I DO?

IF THIS OCCURS TO YOU, WE INSIT THAT YOU CONTACT YOUR LOCAL POST OFFICE ALONG WITH YOUR TRACKING INFORMATION. 

KERLYNE BEAUTY LLC TAKE PRIDE IN PACKAGING YOUR ORDERS WITH LOVE AND CARE. WE ALWAYS MAKE SURE THAT YOUR ORDER IS PACKED WELL AND IN EXCELLENT CONDITION BEFORE DROPPING IT OFF AT THE POST OFFICE.

PLEASE NOTE: THAT ONCE WE DROP PACKAGES OFF AT THE POST OFFICE. WE ARE NOT RESPONSIBLE FOR ANY LOST, DAMAGED OR STOLEN PACKAGES.